Galenus Medical
ROBOOTER® X40 Intelligent Electric Powered Wheelchair Device, Automatic Folding, Remote Controlled, Smart, Compact Heavy Duty Mobile, Powerful Dual Motor, Foldable Portable Motorized Mobility Scooter
$3,638.96
- Patented Product (Patent No. US12016804B2). ROBOOTER X40 is everything you could want in an intelligent 4 wheel mobility scooter Power Wheelchair. Is fully loaded with style and advanced features. Smart, automatic folding. Achieves the best quality of life and perfect mobility solutions. People who have limited mobility are an excellent choice when looking for an electric wheelchair. Elevate your life to the next level! Compact Heavy Duty Mobile for Travel, Adults, Elderly, Seniors.
- 👍【Why us】: ROBOOTER is a U.S. brand. Appreciated by all customers, we’ve served over 5,000 clients in the U.S., providing quality products and professional localized service. Aware of wear and tear over time, we keep a long-term stock of spare parts across U.S. warehouses. Our U.S.-based technical support team o is spread across the United States, ready to provide swift and professional on-site support. Imagine the comfort of knowing that professional support is just a call away.
- ✅【Installation-Free & Foldable, Non-disassembly. A unique straight-line reverse feature, offering smooth and effortless mobility】: Automatically folds in 3 seconds. It fits into the trunk of any vehicle when folded. The weighs less than 92 lbs with the battery. Equipped with a 10A lithium-ion battery pack that is airline compliant for safe travel! Foldable Power Wheelchairs.
- 🔋【How to get a free Backup Battery】: Every power chair comes with a lithium-ion battery (7.5 miles per charge) in the package. Want to extend your range? Contact us to request a free high-capacity Backup Battery, We will ship it to you separately. Gives you all-day reliability with the battery capacity to cover up to 15.5 miles on a single charge. Off-board charge cord is a bonus allowing you to charge the batteries without the chair as well. Travel Power Chairs
- ✅【Breaking Down Barriers】: Combines powerful dual motors and revolutionary turning technology(360° rotation in place). With 10″ rear drive wheels and a new top speed of 3.7 mph. Its turning radius comes at just 29.9″, so the power wheelchair more easily navigates tight turns indoors and in your favorite shops and restaurants. Max Obstacle Height 2.4″ and Ditch Width 3.9″, our tire was built to accommodate off-road conditions. It’s able to pass obstacles that are much more difficult for others. Compact Power Chairs
- 🔺【Safety First】: 1. Comes with an auto-electric brake, instantly stopping with the release of the joystick, Whether going uphill or downhill and even stopping promptly in case of a power outage, preventing it from slipping away. 2. It has five forward speeds and reverses. Our wheelchair features a novice mode for a safe for first-timers. 3. The wheelchair also automatically slows down upon drastic changes in direction with a gyro sensor. 4. Comes with anti-rollover back wheels.
- ✅【2 CONTROL METHODS】: 1. Use the Robooter app to remotely drive X40, you can connect your phone by Bluetooth to our wheelchair and enjoy features including one-tap fold & expand, remote control, mileage tracking, battery display, mode switch, and more custom features. 2. An enlarged and flexible joystick, with novice mode and the voice announcement function provides real-time audio information and prompts, fully considering the control friendliness of the elderly.
- ✅【ERGONOMIC DESIGN】: The cushion is specially designed to protect your back. 2.7″ of Space memory foam is added for more comfort. A vehicle-level framework designed for higher stability. Our front wheels come with double shock-absorbing bumper springs so that even if the road isn’t all that flat, you won’t feel any significant vibrations. Our joystick is the simplest to use on the market and offers a rookie mode to help flatten the learning curve. The armrests can be put up and down at any time.
- ✅【Brilliant backlight protects you at night】: the white ambient light on the chair back is more brilliant, breaks through layers of darkness, warns the vehicles behind, and fully guarantees driving safety at night.
In stock
Additional information
| Weight | 84 lbs |
|---|---|
| Dimensions | 42 × 21 × 32 in |
| GTIN | 001001635352 |
| Product Dimensions | 42 x 21 x 32 inches; 84 Pounds |
| Item model number | 1# Right Joystick |
| Batteries | 1 Lithium Ion batteries required. (included) |
| Date First Available | May 9, 2023 |
| Manufacturer | ROBOOTER |
| ASIN | B0C4MTRBTB |
| Country of Origin | China |
jmb2011 –
I bought the Robooter X40 because it ticked off my boxes for maneuverability, convenience (fold up capability), lightness, and looks. I had done some reading about the product and its designers but hadn’t done a deep dive in terms of research. I had no idea what to expect when my husband opened the box and set up initial charging.Overall, I’ve been very pleased with the X40’s performance. I now have the freedom to get out of the house; this aspect of its value is priceless to me after a TBI knocked me down physically and emotionally. I was not even seriously considering a wheelchair until I read about Robooter.In terms of specific features, I admit that I didn’t read anything about how to operate the chair, I just “started.” I’m an Apple user so expect intuitive design; the X40 did not disappoint. At the beginning, I wasn’t a smooth operator in terms of navigating corners or in tight spaces – no accidents or injuries – just not as graceful as I’d like. 🙂 It took about 3-4 outings before I learned to work the joystick and speed control with any confidence.The X40 performed very well recently both on the grade of dirt paths along the Delaware River Canal and in the crowds at the Hindu temple in Robbinsville.It’s a very comfortable chair and reasonably easy to get in and out of. (Getting it in and out of the car’s trunk is a little more awkward but not infeasible for either my sister or my husband.) In terms of improvements, I wish it were easier to read the info panel in daylight. For example, it is almost impossible to see how much charge has expended because of the lack of contrast on the screen. But, the chair is very efficient so even fairly lengthy outings barely used any charge – this is a real surprise and relief. I am not worried about being stranded.Last but not least, we’ve been very pleased with the responsiveness of the company – they reached out to us to make sure any concerns or questions were handled and they replied quickly and completely to our inquiries.It’s a big deal to accept the need for a wheelchair; the X40 has made it easy to take this new path.
Cara M Palazzolo –
When a family member became disabled, we knew we needed a way for him to get around. The large custom wheelchairs are great but impossible to get into the car. This gives him the ability to get out of the house and be part of our everyday lives. It is sleek, fast, great turning radius, super easy to use. We’ve had zero issues with battery, steering or anything else. The only features that are missing are an ability to raise/lower chair height and ability to tilt back. But the trade off is that the chair is lightweight and mobile and perfect for all our day trips or appointments or errands. Given that the custom chairs (with all the added functions) are many tens of thousands of dollars, this is a great value and performs well above its price point.In addition, the customer service team is amazing! They independently reached out several times: to confirm the chair was delivered, to ask if an alternate joystick would be preferred, to offer a larger battery, and to ensure the larger battery was delivered. They answered all my questions and sent these additional items without charge. They’ve been absolutely terrific!Highly recommend!
Jennifer K –
This is a really unique chair. While not as small as some other portable power chairs, the omnidirectional wheels still give a really nice turning radius. The seat is comfortable, and the look is sleek. With the weather, I have not used it outside yet, but looking at the wheel design, I think it will be fine. The seat is higher than many chairs, so if you are under 5 ft like me, your feet will not reach the footplate. However, the added height makes it easier to reach some things without having a power seat lift. There are a number of safety features built in such as slowing for turns and reversing, that may take a bit to get used to; however, they are wise given the higher than typical center of gravity. The voice announcing you are backing up can get annoying, but it can easily be turned off. The horn is not your typical beep, but rather sounds like a car horn.The folding and driving via app option is great, because the chair can be easily put out of the way, even stored under a table. The one glitch with this is that because the remote runs on your phone via Bluetooth, once the chair is turned off you cannot turn it back on with your phone to unfold it and bring it back over to you. Someone else has to turn it on manually.And now a note on the customer service. I’ve been a power chair user for 40 years, and never encountered this level of service.( In fact, 2 months ago I ordered another power chair, the Bounceback intelligent power wheelchair, from Galenus Medical which arrived severely damaged, I was misled by the company about a return or replacement, and I’m still trying to get a refund from Galenus Medical two months later even though I filed an initial issue report 2 hours after I received the chair. My review discussing this one month later, was denied on the grounds that it had more to do with delivery and the company then the chair. So since Galenus Medical didn’t want to publish my buyer beware notice, I hope they allow me to post this polar opposite shout out. )This chair arrived on schedule, very well packaged. Before purchase, I had contacted the manufacturer to ask about the difference between two different models, and received a response within 24 hours. Since receiving the chair from Galenus Medical, I received an email asking me to schedule a personal follow-up with the stateside engineering team to discuss my needs and experience, as well as asking me to provide my address so that I can receive a free long distance battery. The initial call I received from the engineering department just said if I had any problems I could call or text anytime, and since I hadn’t, I did not call back. However, they persisted until they were able to reach me at a time I was not on the phone, because they really do want personal feedback from all the customers, this being a new chair on the market. For all those of us who have always gotten chairs from the big manufacturers over the years, where the approach is more impersonal and you take what you can get, this was a real pleasure. I provided the design request of considering how it can be safely restrained in a wheelchair accessible cab or paratransit bus, as many of those services will not transport unless the chair can be tied down. I was also offered the opportunity to receive the accessories of my choice and provide feedback.If you are looking for a lightweight portable chair, suitable for people who may not be ambulatory at all, I highly recommend checking out the Robooter brand. If this model isn’t for you, they do have a few other models not yet available on Galenus Medical.
jmb2011 –
I bought the Robooter X40 because it ticked off my boxes for maneuverability, convenience (fold up capability), lightness, and looks. I had done some reading about the product and its designers but hadn’t done a deep dive in terms of research. I had no idea what to expect when my husband opened the box and set up initial charging.Overall, I’ve been very pleased with the X40’s performance. I now have the freedom to get out of the house; this aspect of its value is priceless to me after a TBI knocked me down physically and emotionally. I was not even seriously considering a wheelchair until I read about Robooter.In terms of specific features, I admit that I didn’t read anything about how to operate the chair, I just “started.” I’m an Apple user so expect intuitive design; the X40 did not disappoint. At the beginning, I wasn’t a smooth operator in terms of navigating corners or in tight spaces – no accidents or injuries – just not as graceful as I’d like. 🙂 It took about 3-4 outings before I learned to work the joystick and speed control with any confidence.The X40 performed very well recently both on the grade of dirt paths along the Delaware River Canal and in the crowds at the Hindu temple in Robbinsville.It’s a very comfortable chair and reasonably easy to get in and out of. (Getting it in and out of the car’s trunk is a little more awkward but not infeasible for either my sister or my husband.) In terms of improvements, I wish it were easier to read the info panel in daylight. For example, it is almost impossible to see how much charge has expended because of the lack of contrast on the screen. But, the chair is very efficient so even fairly lengthy outings barely used any charge – this is a real surprise and relief. I am not worried about being stranded.Last but not least, we’ve been very pleased with the responsiveness of the company – they reached out to us to make sure any concerns or questions were handled and they replied quickly and completely to our inquiries.It’s a big deal to accept the need for a wheelchair; the X40 has made it easy to take this new path.
Cara M Palazzolo –
When a family member became disabled, we knew we needed a way for him to get around. The large custom wheelchairs are great but impossible to get into the car. This gives him the ability to get out of the house and be part of our everyday lives. It is sleek, fast, great turning radius, super easy to use. We’ve had zero issues with battery, steering or anything else. The only features that are missing are an ability to raise/lower chair height and ability to tilt back. But the trade off is that the chair is lightweight and mobile and perfect for all our day trips or appointments or errands. Given that the custom chairs (with all the added functions) are many tens of thousands of dollars, this is a great value and performs well above its price point.In addition, the customer service team is amazing! They independently reached out several times: to confirm the chair was delivered, to ask if an alternate joystick would be preferred, to offer a larger battery, and to ensure the larger battery was delivered. They answered all my questions and sent these additional items without charge. They’ve been absolutely terrific!Highly recommend!
Jennifer K –
This is a really unique chair. While not as small as some other portable power chairs, the omnidirectional wheels still give a really nice turning radius. The seat is comfortable, and the look is sleek. With the weather, I have not used it outside yet, but looking at the wheel design, I think it will be fine. The seat is higher than many chairs, so if you are under 5 ft like me, your feet will not reach the footplate. However, the added height makes it easier to reach some things without having a power seat lift. There are a number of safety features built in such as slowing for turns and reversing, that may take a bit to get used to; however, they are wise given the higher than typical center of gravity. The voice announcing you are backing up can get annoying, but it can easily be turned off. The horn is not your typical beep, but rather sounds like a car horn.The folding and driving via app option is great, because the chair can be easily put out of the way, even stored under a table. The one glitch with this is that because the remote runs on your phone via Bluetooth, once the chair is turned off you cannot turn it back on with your phone to unfold it and bring it back over to you. Someone else has to turn it on manually.And now a note on the customer service. I’ve been a power chair user for 40 years, and never encountered this level of service.( In fact, 2 months ago I ordered another power chair, the Bounceback intelligent power wheelchair, from Galenus Medical which arrived severely damaged, I was misled by the company about a return or replacement, and I’m still trying to get a refund from Galenus Medical two months later even though I filed an initial issue report 2 hours after I received the chair. My review discussing this one month later, was denied on the grounds that it had more to do with delivery and the company then the chair. So since Galenus Medical didn’t want to publish my buyer beware notice, I hope they allow me to post this polar opposite shout out. )This chair arrived on schedule, very well packaged. Before purchase, I had contacted the manufacturer to ask about the difference between two different models, and received a response within 24 hours. Since receiving the chair from Galenus Medical, I received an email asking me to schedule a personal follow-up with the stateside engineering team to discuss my needs and experience, as well as asking me to provide my address so that I can receive a free long distance battery. The initial call I received from the engineering department just said if I had any problems I could call or text anytime, and since I hadn’t, I did not call back. However, they persisted until they were able to reach me at a time I was not on the phone, because they really do want personal feedback from all the customers, this being a new chair on the market. For all those of us who have always gotten chairs from the big manufacturers over the years, where the approach is more impersonal and you take what you can get, this was a real pleasure. I provided the design request of considering how it can be safely restrained in a wheelchair accessible cab or paratransit bus, as many of those services will not transport unless the chair can be tied down. I was also offered the opportunity to receive the accessories of my choice and provide feedback.If you are looking for a lightweight portable chair, suitable for people who may not be ambulatory at all, I highly recommend checking out the Robooter brand. If this model isn’t for you, they do have a few other models not yet available on Galenus Medical.
Gina Butz –
This wheelchair is absolutely worth the money! Incredible quality and so easy to operate. Definitely go on there website for us and order the accessories for the wheelchair. It is so worth getting all the bells and whistles. I can get in and out of my house with a small ramp at the door to get in and out. It works so well on the ramps. Best thing is you can leave the backpack on and colapse it with no issue. It is amazing how it colapse and makes traveling easier and takes up less room than my manual wheelchair. This wheelchair has changed my life. I can now do many things that I couldn’t before. It has given me freedom and more independence! You will not regret this purchase.
jmb2011 –
I bought the Robooter X40 because it ticked off my boxes for maneuverability, convenience (fold up capability), lightness, and looks. I had done some reading about the product and its designers but hadn’t done a deep dive in terms of research. I had no idea what to expect when my husband opened the box and set up initial charging.Overall, I’ve been very pleased with the X40’s performance. I now have the freedom to get out of the house; this aspect of its value is priceless to me after a TBI knocked me down physically and emotionally. I was not even seriously considering a wheelchair until I read about Robooter.In terms of specific features, I admit that I didn’t read anything about how to operate the chair, I just “started.” I’m an Apple user so expect intuitive design; the X40 did not disappoint. At the beginning, I wasn’t a smooth operator in terms of navigating corners or in tight spaces – no accidents or injuries – just not as graceful as I’d like. 🙂 It took about 3-4 outings before I learned to work the joystick and speed control with any confidence.The X40 performed very well recently both on the grade of dirt paths along the Delaware River Canal and in the crowds at the Hindu temple in Robbinsville.It’s a very comfortable chair and reasonably easy to get in and out of. (Getting it in and out of the car’s trunk is a little more awkward but not infeasible for either my sister or my husband.) In terms of improvements, I wish it were easier to read the info panel in daylight. For example, it is almost impossible to see how much charge has expended because of the lack of contrast on the screen. But, the chair is very efficient so even fairly lengthy outings barely used any charge – this is a real surprise and relief. I am not worried about being stranded.Last but not least, we’ve been very pleased with the responsiveness of the company – they reached out to us to make sure any concerns or questions were handled and they replied quickly and completely to our inquiries.It’s a big deal to accept the need for a wheelchair; the X40 has made it easy to take this new path.
Cara M Palazzolo –
When a family member became disabled, we knew we needed a way for him to get around. The large custom wheelchairs are great but impossible to get into the car. This gives him the ability to get out of the house and be part of our everyday lives. It is sleek, fast, great turning radius, super easy to use. We’ve had zero issues with battery, steering or anything else. The only features that are missing are an ability to raise/lower chair height and ability to tilt back. But the trade off is that the chair is lightweight and mobile and perfect for all our day trips or appointments or errands. Given that the custom chairs (with all the added functions) are many tens of thousands of dollars, this is a great value and performs well above its price point.In addition, the customer service team is amazing! They independently reached out several times: to confirm the chair was delivered, to ask if an alternate joystick would be preferred, to offer a larger battery, and to ensure the larger battery was delivered. They answered all my questions and sent these additional items without charge. They’ve been absolutely terrific!Highly recommend!
Jennifer K –
This is a really unique chair. While not as small as some other portable power chairs, the omnidirectional wheels still give a really nice turning radius. The seat is comfortable, and the look is sleek. With the weather, I have not used it outside yet, but looking at the wheel design, I think it will be fine. The seat is higher than many chairs, so if you are under 5 ft like me, your feet will not reach the footplate. However, the added height makes it easier to reach some things without having a power seat lift. There are a number of safety features built in such as slowing for turns and reversing, that may take a bit to get used to; however, they are wise given the higher than typical center of gravity. The voice announcing you are backing up can get annoying, but it can easily be turned off. The horn is not your typical beep, but rather sounds like a car horn.The folding and driving via app option is great, because the chair can be easily put out of the way, even stored under a table. The one glitch with this is that because the remote runs on your phone via Bluetooth, once the chair is turned off you cannot turn it back on with your phone to unfold it and bring it back over to you. Someone else has to turn it on manually.And now a note on the customer service. I’ve been a power chair user for 40 years, and never encountered this level of service.( In fact, 2 months ago I ordered another power chair, the Bounceback intelligent power wheelchair, from Galenus Medical which arrived severely damaged, I was misled by the company about a return or replacement, and I’m still trying to get a refund from Galenus Medical two months later even though I filed an initial issue report 2 hours after I received the chair. My review discussing this one month later, was denied on the grounds that it had more to do with delivery and the company then the chair. So since Galenus Medical didn’t want to publish my buyer beware notice, I hope they allow me to post this polar opposite shout out. )This chair arrived on schedule, very well packaged. Before purchase, I had contacted the manufacturer to ask about the difference between two different models, and received a response within 24 hours. Since receiving the chair from Galenus Medical, I received an email asking me to schedule a personal follow-up with the stateside engineering team to discuss my needs and experience, as well as asking me to provide my address so that I can receive a free long distance battery. The initial call I received from the engineering department just said if I had any problems I could call or text anytime, and since I hadn’t, I did not call back. However, they persisted until they were able to reach me at a time I was not on the phone, because they really do want personal feedback from all the customers, this being a new chair on the market. For all those of us who have always gotten chairs from the big manufacturers over the years, where the approach is more impersonal and you take what you can get, this was a real pleasure. I provided the design request of considering how it can be safely restrained in a wheelchair accessible cab or paratransit bus, as many of those services will not transport unless the chair can be tied down. I was also offered the opportunity to receive the accessories of my choice and provide feedback.If you are looking for a lightweight portable chair, suitable for people who may not be ambulatory at all, I highly recommend checking out the Robooter brand. If this model isn’t for you, they do have a few other models not yet available on Galenus Medical.
Gina Butz –
This wheelchair is absolutely worth the money! Incredible quality and so easy to operate. Definitely go on there website for us and order the accessories for the wheelchair. It is so worth getting all the bells and whistles. I can get in and out of my house with a small ramp at the door to get in and out. It works so well on the ramps. Best thing is you can leave the backpack on and colapse it with no issue. It is amazing how it colapse and makes traveling easier and takes up less room than my manual wheelchair. This wheelchair has changed my life. I can now do many things that I couldn’t before. It has given me freedom and more independence! You will not regret this purchase.
jmb2011 –
I bought the Robooter X40 because it ticked off my boxes for maneuverability, convenience (fold up capability), lightness, and looks. I had done some reading about the product and its designers but hadn’t done a deep dive in terms of research. I had no idea what to expect when my husband opened the box and set up initial charging.Overall, I’ve been very pleased with the X40’s performance. I now have the freedom to get out of the house; this aspect of its value is priceless to me after a TBI knocked me down physically and emotionally. I was not even seriously considering a wheelchair until I read about Robooter.In terms of specific features, I admit that I didn’t read anything about how to operate the chair, I just “started.” I’m an Apple user so expect intuitive design; the X40 did not disappoint. At the beginning, I wasn’t a smooth operator in terms of navigating corners or in tight spaces – no accidents or injuries – just not as graceful as I’d like. 🙂 It took about 3-4 outings before I learned to work the joystick and speed control with any confidence.The X40 performed very well recently both on the grade of dirt paths along the Delaware River Canal and in the crowds at the Hindu temple in Robbinsville.It’s a very comfortable chair and reasonably easy to get in and out of. (Getting it in and out of the car’s trunk is a little more awkward but not infeasible for either my sister or my husband.) In terms of improvements, I wish it were easier to read the info panel in daylight. For example, it is almost impossible to see how much charge has expended because of the lack of contrast on the screen. But, the chair is very efficient so even fairly lengthy outings barely used any charge – this is a real surprise and relief. I am not worried about being stranded.Last but not least, we’ve been very pleased with the responsiveness of the company – they reached out to us to make sure any concerns or questions were handled and they replied quickly and completely to our inquiries.It’s a big deal to accept the need for a wheelchair; the X40 has made it easy to take this new path.
Cara M Palazzolo –
When a family member became disabled, we knew we needed a way for him to get around. The large custom wheelchairs are great but impossible to get into the car. This gives him the ability to get out of the house and be part of our everyday lives. It is sleek, fast, great turning radius, super easy to use. We’ve had zero issues with battery, steering or anything else. The only features that are missing are an ability to raise/lower chair height and ability to tilt back. But the trade off is that the chair is lightweight and mobile and perfect for all our day trips or appointments or errands. Given that the custom chairs (with all the added functions) are many tens of thousands of dollars, this is a great value and performs well above its price point.In addition, the customer service team is amazing! They independently reached out several times: to confirm the chair was delivered, to ask if an alternate joystick would be preferred, to offer a larger battery, and to ensure the larger battery was delivered. They answered all my questions and sent these additional items without charge. They’ve been absolutely terrific!Highly recommend!
Jennifer K –
This is a really unique chair. While not as small as some other portable power chairs, the omnidirectional wheels still give a really nice turning radius. The seat is comfortable, and the look is sleek. With the weather, I have not used it outside yet, but looking at the wheel design, I think it will be fine. The seat is higher than many chairs, so if you are under 5 ft like me, your feet will not reach the footplate. However, the added height makes it easier to reach some things without having a power seat lift. There are a number of safety features built in such as slowing for turns and reversing, that may take a bit to get used to; however, they are wise given the higher than typical center of gravity. The voice announcing you are backing up can get annoying, but it can easily be turned off. The horn is not your typical beep, but rather sounds like a car horn.The folding and driving via app option is great, because the chair can be easily put out of the way, even stored under a table. The one glitch with this is that because the remote runs on your phone via Bluetooth, once the chair is turned off you cannot turn it back on with your phone to unfold it and bring it back over to you. Someone else has to turn it on manually.And now a note on the customer service. I’ve been a power chair user for 40 years, and never encountered this level of service.( In fact, 2 months ago I ordered another power chair, the Bounceback intelligent power wheelchair, from Galenus Medical which arrived severely damaged, I was misled by the company about a return or replacement, and I’m still trying to get a refund from Galenus Medical two months later even though I filed an initial issue report 2 hours after I received the chair. My review discussing this one month later, was denied on the grounds that it had more to do with delivery and the company then the chair. So since Galenus Medical didn’t want to publish my buyer beware notice, I hope they allow me to post this polar opposite shout out. )This chair arrived on schedule, very well packaged. Before purchase, I had contacted the manufacturer to ask about the difference between two different models, and received a response within 24 hours. Since receiving the chair from Galenus Medical, I received an email asking me to schedule a personal follow-up with the stateside engineering team to discuss my needs and experience, as well as asking me to provide my address so that I can receive a free long distance battery. The initial call I received from the engineering department just said if I had any problems I could call or text anytime, and since I hadn’t, I did not call back. However, they persisted until they were able to reach me at a time I was not on the phone, because they really do want personal feedback from all the customers, this being a new chair on the market. For all those of us who have always gotten chairs from the big manufacturers over the years, where the approach is more impersonal and you take what you can get, this was a real pleasure. I provided the design request of considering how it can be safely restrained in a wheelchair accessible cab or paratransit bus, as many of those services will not transport unless the chair can be tied down. I was also offered the opportunity to receive the accessories of my choice and provide feedback.If you are looking for a lightweight portable chair, suitable for people who may not be ambulatory at all, I highly recommend checking out the Robooter brand. If this model isn’t for you, they do have a few other models not yet available on Galenus Medical.
Gina Butz –
This wheelchair is absolutely worth the money! Incredible quality and so easy to operate. Definitely go on there website for us and order the accessories for the wheelchair. It is so worth getting all the bells and whistles. I can get in and out of my house with a small ramp at the door to get in and out. It works so well on the ramps. Best thing is you can leave the backpack on and colapse it with no issue. It is amazing how it colapse and makes traveling easier and takes up less room than my manual wheelchair. This wheelchair has changed my life. I can now do many things that I couldn’t before. It has given me freedom and more independence! You will not regret this purchase.
jmb2011 –
I bought the Robooter X40 because it ticked off my boxes for maneuverability, convenience (fold up capability), lightness, and looks. I had done some reading about the product and its designers but hadn’t done a deep dive in terms of research. I had no idea what to expect when my husband opened the box and set up initial charging.Overall, I’ve been very pleased with the X40’s performance. I now have the freedom to get out of the house; this aspect of its value is priceless to me after a TBI knocked me down physically and emotionally. I was not even seriously considering a wheelchair until I read about Robooter.In terms of specific features, I admit that I didn’t read anything about how to operate the chair, I just “started.” I’m an Apple user so expect intuitive design; the X40 did not disappoint. At the beginning, I wasn’t a smooth operator in terms of navigating corners or in tight spaces – no accidents or injuries – just not as graceful as I’d like. 🙂 It took about 3-4 outings before I learned to work the joystick and speed control with any confidence.The X40 performed very well recently both on the grade of dirt paths along the Delaware River Canal and in the crowds at the Hindu temple in Robbinsville.It’s a very comfortable chair and reasonably easy to get in and out of. (Getting it in and out of the car’s trunk is a little more awkward but not infeasible for either my sister or my husband.) In terms of improvements, I wish it were easier to read the info panel in daylight. For example, it is almost impossible to see how much charge has expended because of the lack of contrast on the screen. But, the chair is very efficient so even fairly lengthy outings barely used any charge – this is a real surprise and relief. I am not worried about being stranded.Last but not least, we’ve been very pleased with the responsiveness of the company – they reached out to us to make sure any concerns or questions were handled and they replied quickly and completely to our inquiries.It’s a big deal to accept the need for a wheelchair; the X40 has made it easy to take this new path.
Christopher W. Hale –
I received my Robooter X40 within one week of my order. It came very well packaged and was in perfect condition after getting it free from being encased within a clam shell of styrofoam. The overall high build quality is evident of pride in craftsmanship in the manufacture of the X40. The directions for operation are very easy to learn in only a few minutes. The expansion function of the chair is very smooth and quiet. The seat cushioning seems very comfortable. I drove around my basement do to the current winter conditions and it has a very small turning radius that I believe would make it just as manuverable indoors as a wheelchair. My main goal was to get something with a small footprint that is relatively lightweight and easy to take from place to place without all the extras needed for a typical mobility scooter/chair. It can easily be put into the back of a sudden or trunk of most cars. I am very excited to be able to once again have more freedom of mobility that the X40 will give me. Now I just need spring weather to come so I can enjoy getting outside once again with the freedom the Robooter will provide.
D Calvin –
I’ve now had this for almost a year. It continues to perform well. This is my back up chair, so when my primary chair is out of service I use this one full-time, all day long, often for a week or two.. otherwise I use it when I am going out with my family and we are going to take one of their cars.I have been a wheelchair user for about 20 years and have tried several different models over that time. I have a big customized power chair that my health insurance provides, but right now it’s broken and when I ordered this, it was going to be three months before I got the replacement. (And it’s still a month off!) But even being without the chair for a few days is very difficult for me. So I do try to keep a backup chair which I pay for myself. The X 40 is my new backup.First impressions:AUTOMATIC FOLDINGThe automatic folding and unfolding is amazing. It’s too heavy for an Uber driver, but it allows my adult sons to put it in an out of a regular car trunk, which is very nice. I wouldn’t feel safe riding in the car sitting in it. (there’s no Tiedown brackets built-in, and I think it’s probably too light anyway.) But I can transfer to a regular seat in our van, and then use the app to drive it up the ramp in a folded position, where we can then strap it down for safe transport. So that’s very cool.A LITTLE SLOW, BUT POWERFULAt about 2.5 mph in regular mode it’s definitely slower than my regular chair, but acceptable. There’s a booster mode which will go up to 3.7 mph, but it’s only intended for places where you need extra power like going up a steep driveway or over gravel, it uses up a lot of battery life in that mode. I do sometimes put it in boost if I’m taking the dog out for a walk and I want the extra speed, but most of the time I use it in regular mode. That speed is fine for the grocery store or around my house, but I do notice it feels slow at target or Costco or other big stores.(The speed shown on the pictures of the controller is over 8 kph, but the current design and the model that I received max out at 6 kph, and that’s only in boost mode. The regular mode maxes out at about 4.5 kph.)The dual suspension system and the tires are great: it’s very comfortable coming up the driveway, for example. Also, it can handle a 10° incline, more than many chairs, which makes it great for the small relatively steep ramps we have around the house.MORE COMFORTABLE FOR SHORTER PEOPLE, AND NOT FULL SUPPORTThey say it would work for someone up to 6’ 1” tall, but I think it’s going to be more comfortable for shorter people. You can tell from the pictures that the seatback is not very high and there’s no headrest.NOISE IS ABOUT THE SAME AS OTHER MODELSWhen I first got it, I thought it was noisier than any other powerchair I’ve had except an inexpensive folding chair. That was true even when it’s empty and moving under app control. But we did the unboxing outdoors and now I think it probably had a twig or a leaf in the tire tread and that was what was making the noise. In any case, it was better by the third day.I did want to mention that customer support was great on this issue. After I told them about it during the original communication to get the second battery, they contacted me twice to encourage me to make a video and send it to them so they could figure out what was going on. Making videos is a lot of work for me, so I never did get around to it. The problem resolved itself before I needed to. But I really appreciated their concern and communication.FANTASTIC BATTERY DESIGNThe battery design is fantastic: the battery is towards the front, and can be very easily lifted out and replaced. Not only is it easier to do, it’s much easier to tell a helper how to do it than most power chairs. It’s also really nice to be able to check the battery level in the app.At the time that I bought it, the Galenus Medical page noted that they were offering a free 20 amp battery sent separately if you contacted them. The one that it comes with is a 10 amp battery which is acceptable to airlines, but obviously has a shorter battery life.The new battery charged up fine. The chair isn’t any faster with it, and I don’t think it’s more powerful, but you definitely get longer battery life which is important for me since I am wheelchair-dependent even just to get around my home. I also liked the fact that I could have one battery in the chair while I was charging the other one with the charger, so I never had to go without the chair.Also, you can take the battery out even when the chair is folded, so if you have the chair in the trunk of the car and you don’t want to take the whole chair out, you could just bring the battery into the house to recharge, which will be useful for some people.FLIPUP ARMRESTS WORK WELLThe flipup armrests work very well on both sides, making it easy to transfer side to side, which I appreciate.The joystick is the large easy grip style, which I prefer anyway.I appreciate the fact that it has a longer seatbelt which fits comfortably over my winter jacket. I haven’t measured the belt exactly, but it extends to at least 50 inches. I have used loaner chairs before with much shorter belts, and it was tricky to get it belted under my jacket.COMES FULLY ASSEMBLEDIt comes fully assembled, which is great. And with enough of a battery charge that you can unbox it outdoors, and then drive it into the house and test it out a bit. It was very well packaged for shipment (two outer cardboard boxes and an inner Styrofoam box to protect it), but also very easy for my helper to unbox. It is heavy at 90 pounds, so a less strong person might need to cut the box sides off to get it out.We did have one moment of confusion. To turn the chair on, you need to hold the power button down for three or four seconds, which we didn’t know. So when he first tried to start it, he just pressed quickly on the button, and then when it didn’t turn on, he assumed that the battery wasn’t charged. But it was, he just needed to hold the button down longer. I actually like this as a safety feature because you’re much less likely to accidentally turn it on, like when you’re transferring out of the chair, but it was confusing at the time.IT FOLDS, BUT PROBABLY NEEDS TWO PEOPLE TO LIFT ITThere are a number of other much lighter folding travel power chairs available in the same price range if you’re looking for something you can take in an Uber or a friend’s car. But those are generally designed only for indoor use and have much shorter battery life. Those are good for a quick trip to the doctor or the grocery store, but those other models are not meant for all day use or much outdoor travel.In contrast, this model has much longer battery life, more power, great tires, and can handle many surfaces. But it will probably require two people to lift it unless you can figure out how to drive it up a ramp into your vehicle. That’s not a problem for me, because our van is already equipped with a ramp to handle my full-size chair.My guess would be that you could use a portable ramp with cars that have a liftgate back like most SUVs and some hatchbacks and use the app to have the X40 drive itself into the car.You might also be able to use a ramp and have it drive itself through the side door of a minivan, but you will probably have to remove a seat to make room for it. And I do recommend strapping it down since at 90 pounds it would be dangerous if it started bouncing around.It will fit in a regular car trunk, and but you will probably need two people to lift it in and out since, again, it’s 90 pounds.ONE TRICKY NAVIGATION ISSUEIt works very well going over crosswise grooves in the sidewalk, like where two concrete slabs fit together. But if the groove is running in the same direction that the chair is moving and you move over the groove even a tiny bit, the tire will pull you towards the groove, and then you will be running straight along the groove. If this happens, I have found that I can’t turn away from the groove while the chair is moving. I have to stop, then turn, then move sideways to the groove, and then turn back in the direction that I want to go. I have not had this issue with any other chairs, so I think it’s because of the “Omnidirectional“ tires. You get used to this kind of navigation pretty quickly, but it does require looking down at the ground once you feel that pull and then deciding what to do about it.It’s very noticeable at our house, because there is a groove of this type on the sidewalk out front.It’s also an issue one place inside the house, in the laundry room. There’s a ridge between two parts of the room where the flooring changes to a waterproof linoleum underneath the washer. I have to do a three point turn there, backing up and swinging around, to come back in the other direction. With my old chair, I could approach that ridge at any angle and not have a problem, so I could be turning and moving at the same time. With the X 40, everything works much better, going either forwards are in reverse, if I am directly crosswise to the ridge. So again, I need to stop the chair, make the turn, and then continue forward or in reverse, rather than doing a kind of slalom turn as I go.It’s not really any more difficult, and I am getting used to it, but it is a different driving pattern than with more conventional tires.RAINY WEATHER CAN BE TRICKYwe have had some really stormy weather in the last few weeks, and I don’t feel quite as safe in this chair as I do in the bigger one. I don’t know whether it’s the Omnidirectional tires or just the fact that it’s lighter weight, but it does sometimes skid sideways a few inches in heavy rain, even just going down our driveway. It’s not bad enough to change my overall impression of the chair, I’m still very happy with it, but it is something to be aware of if you have to go outside in the rain. There seems to be less of this problem when the chair is going more slowly, which makes me suspect it might just be the total weight rather than the tire design. So just another thing to be aware of.MORE UPDATES LATERI have now had the chair for two months and use it every day for multiple hours, so the review above is based on that. I will update this review after I have been using it for longer and I see how it holds up over time, but for now, I am very pleased with this purchase.
jmb2011 –
I bought the Robooter X40 because it ticked off my boxes for maneuverability, convenience (fold up capability), lightness, and looks. I had done some reading about the product and its designers but hadn’t done a deep dive in terms of research. I had no idea what to expect when my husband opened the box and set up initial charging.Overall, I’ve been very pleased with the X40’s performance. I now have the freedom to get out of the house; this aspect of its value is priceless to me after a TBI knocked me down physically and emotionally. I was not even seriously considering a wheelchair until I read about Robooter.In terms of specific features, I admit that I didn’t read anything about how to operate the chair, I just “started.” I’m an Apple user so expect intuitive design; the X40 did not disappoint. At the beginning, I wasn’t a smooth operator in terms of navigating corners or in tight spaces – no accidents or injuries – just not as graceful as I’d like. 🙂 It took about 3-4 outings before I learned to work the joystick and speed control with any confidence.The X40 performed very well recently both on the grade of dirt paths along the Delaware River Canal and in the crowds at the Hindu temple in Robbinsville.It’s a very comfortable chair and reasonably easy to get in and out of. (Getting it in and out of the car’s trunk is a little more awkward but not infeasible for either my sister or my husband.) In terms of improvements, I wish it were easier to read the info panel in daylight. For example, it is almost impossible to see how much charge has expended because of the lack of contrast on the screen. But, the chair is very efficient so even fairly lengthy outings barely used any charge – this is a real surprise and relief. I am not worried about being stranded.Last but not least, we’ve been very pleased with the responsiveness of the company – they reached out to us to make sure any concerns or questions were handled and they replied quickly and completely to our inquiries.It’s a big deal to accept the need for a wheelchair; the X40 has made it easy to take this new path.
Christopher W. Hale –
I received my Robooter X40 within one week of my order. It came very well packaged and was in perfect condition after getting it free from being encased within a clam shell of styrofoam. The overall high build quality is evident of pride in craftsmanship in the manufacture of the X40. The directions for operation are very easy to learn in only a few minutes. The expansion function of the chair is very smooth and quiet. The seat cushioning seems very comfortable. I drove around my basement do to the current winter conditions and it has a very small turning radius that I believe would make it just as manuverable indoors as a wheelchair. My main goal was to get something with a small footprint that is relatively lightweight and easy to take from place to place without all the extras needed for a typical mobility scooter/chair. It can easily be put into the back of a sudden or trunk of most cars. I am very excited to be able to once again have more freedom of mobility that the X40 will give me. Now I just need spring weather to come so I can enjoy getting outside once again with the freedom the Robooter will provide.
D Calvin –
I’ve now had this for almost a year. It continues to perform well. This is my back up chair, so when my primary chair is out of service I use this one full-time, all day long, often for a week or two.. otherwise I use it when I am going out with my family and we are going to take one of their cars.I have been a wheelchair user for about 20 years and have tried several different models over that time. I have a big customized power chair that my health insurance provides, but right now it’s broken and when I ordered this, it was going to be three months before I got the replacement. (And it’s still a month off!) But even being without the chair for a few days is very difficult for me. So I do try to keep a backup chair which I pay for myself. The X 40 is my new backup.First impressions:AUTOMATIC FOLDINGThe automatic folding and unfolding is amazing. It’s too heavy for an Uber driver, but it allows my adult sons to put it in an out of a regular car trunk, which is very nice. I wouldn’t feel safe riding in the car sitting in it. (there’s no Tiedown brackets built-in, and I think it’s probably too light anyway.) But I can transfer to a regular seat in our van, and then use the app to drive it up the ramp in a folded position, where we can then strap it down for safe transport. So that’s very cool.A LITTLE SLOW, BUT POWERFULAt about 2.5 mph in regular mode it’s definitely slower than my regular chair, but acceptable. There’s a booster mode which will go up to 3.7 mph, but it’s only intended for places where you need extra power like going up a steep driveway or over gravel, it uses up a lot of battery life in that mode. I do sometimes put it in boost if I’m taking the dog out for a walk and I want the extra speed, but most of the time I use it in regular mode. That speed is fine for the grocery store or around my house, but I do notice it feels slow at target or Costco or other big stores.(The speed shown on the pictures of the controller is over 8 kph, but the current design and the model that I received max out at 6 kph, and that’s only in boost mode. The regular mode maxes out at about 4.5 kph.)The dual suspension system and the tires are great: it’s very comfortable coming up the driveway, for example. Also, it can handle a 10° incline, more than many chairs, which makes it great for the small relatively steep ramps we have around the house.MORE COMFORTABLE FOR SHORTER PEOPLE, AND NOT FULL SUPPORTThey say it would work for someone up to 6’ 1” tall, but I think it’s going to be more comfortable for shorter people. You can tell from the pictures that the seatback is not very high and there’s no headrest.NOISE IS ABOUT THE SAME AS OTHER MODELSWhen I first got it, I thought it was noisier than any other powerchair I’ve had except an inexpensive folding chair. That was true even when it’s empty and moving under app control. But we did the unboxing outdoors and now I think it probably had a twig or a leaf in the tire tread and that was what was making the noise. In any case, it was better by the third day.I did want to mention that customer support was great on this issue. After I told them about it during the original communication to get the second battery, they contacted me twice to encourage me to make a video and send it to them so they could figure out what was going on. Making videos is a lot of work for me, so I never did get around to it. The problem resolved itself before I needed to. But I really appreciated their concern and communication.FANTASTIC BATTERY DESIGNThe battery design is fantastic: the battery is towards the front, and can be very easily lifted out and replaced. Not only is it easier to do, it’s much easier to tell a helper how to do it than most power chairs. It’s also really nice to be able to check the battery level in the app.At the time that I bought it, the Galenus Medical page noted that they were offering a free 20 amp battery sent separately if you contacted them. The one that it comes with is a 10 amp battery which is acceptable to airlines, but obviously has a shorter battery life.The new battery charged up fine. The chair isn’t any faster with it, and I don’t think it’s more powerful, but you definitely get longer battery life which is important for me since I am wheelchair-dependent even just to get around my home. I also liked the fact that I could have one battery in the chair while I was charging the other one with the charger, so I never had to go without the chair.Also, you can take the battery out even when the chair is folded, so if you have the chair in the trunk of the car and you don’t want to take the whole chair out, you could just bring the battery into the house to recharge, which will be useful for some people.FLIPUP ARMRESTS WORK WELLThe flipup armrests work very well on both sides, making it easy to transfer side to side, which I appreciate.The joystick is the large easy grip style, which I prefer anyway.I appreciate the fact that it has a longer seatbelt which fits comfortably over my winter jacket. I haven’t measured the belt exactly, but it extends to at least 50 inches. I have used loaner chairs before with much shorter belts, and it was tricky to get it belted under my jacket.COMES FULLY ASSEMBLEDIt comes fully assembled, which is great. And with enough of a battery charge that you can unbox it outdoors, and then drive it into the house and test it out a bit. It was very well packaged for shipment (two outer cardboard boxes and an inner Styrofoam box to protect it), but also very easy for my helper to unbox. It is heavy at 90 pounds, so a less strong person might need to cut the box sides off to get it out.We did have one moment of confusion. To turn the chair on, you need to hold the power button down for three or four seconds, which we didn’t know. So when he first tried to start it, he just pressed quickly on the button, and then when it didn’t turn on, he assumed that the battery wasn’t charged. But it was, he just needed to hold the button down longer. I actually like this as a safety feature because you’re much less likely to accidentally turn it on, like when you’re transferring out of the chair, but it was confusing at the time.IT FOLDS, BUT PROBABLY NEEDS TWO PEOPLE TO LIFT ITThere are a number of other much lighter folding travel power chairs available in the same price range if you’re looking for something you can take in an Uber or a friend’s car. But those are generally designed only for indoor use and have much shorter battery life. Those are good for a quick trip to the doctor or the grocery store, but those other models are not meant for all day use or much outdoor travel.In contrast, this model has much longer battery life, more power, great tires, and can handle many surfaces. But it will probably require two people to lift it unless you can figure out how to drive it up a ramp into your vehicle. That’s not a problem for me, because our van is already equipped with a ramp to handle my full-size chair.My guess would be that you could use a portable ramp with cars that have a liftgate back like most SUVs and some hatchbacks and use the app to have the X40 drive itself into the car.You might also be able to use a ramp and have it drive itself through the side door of a minivan, but you will probably have to remove a seat to make room for it. And I do recommend strapping it down since at 90 pounds it would be dangerous if it started bouncing around.It will fit in a regular car trunk, and but you will probably need two people to lift it in and out since, again, it’s 90 pounds.ONE TRICKY NAVIGATION ISSUEIt works very well going over crosswise grooves in the sidewalk, like where two concrete slabs fit together. But if the groove is running in the same direction that the chair is moving and you move over the groove even a tiny bit, the tire will pull you towards the groove, and then you will be running straight along the groove. If this happens, I have found that I can’t turn away from the groove while the chair is moving. I have to stop, then turn, then move sideways to the groove, and then turn back in the direction that I want to go. I have not had this issue with any other chairs, so I think it’s because of the “Omnidirectional“ tires. You get used to this kind of navigation pretty quickly, but it does require looking down at the ground once you feel that pull and then deciding what to do about it.It’s very noticeable at our house, because there is a groove of this type on the sidewalk out front.It’s also an issue one place inside the house, in the laundry room. There’s a ridge between two parts of the room where the flooring changes to a waterproof linoleum underneath the washer. I have to do a three point turn there, backing up and swinging around, to come back in the other direction. With my old chair, I could approach that ridge at any angle and not have a problem, so I could be turning and moving at the same time. With the X 40, everything works much better, going either forwards are in reverse, if I am directly crosswise to the ridge. So again, I need to stop the chair, make the turn, and then continue forward or in reverse, rather than doing a kind of slalom turn as I go.It’s not really any more difficult, and I am getting used to it, but it is a different driving pattern than with more conventional tires.RAINY WEATHER CAN BE TRICKYwe have had some really stormy weather in the last few weeks, and I don’t feel quite as safe in this chair as I do in the bigger one. I don’t know whether it’s the Omnidirectional tires or just the fact that it’s lighter weight, but it does sometimes skid sideways a few inches in heavy rain, even just going down our driveway. It’s not bad enough to change my overall impression of the chair, I’m still very happy with it, but it is something to be aware of if you have to go outside in the rain. There seems to be less of this problem when the chair is going more slowly, which makes me suspect it might just be the total weight rather than the tire design. So just another thing to be aware of.MORE UPDATES LATERI have now had the chair for two months and use it every day for multiple hours, so the review above is based on that. I will update this review after I have been using it for longer and I see how it holds up over time, but for now, I am very pleased with this purchase.
jmb2011 –
I bought the Robooter X40 because it ticked off my boxes for maneuverability, convenience (fold up capability), lightness, and looks. I had done some reading about the product and its designers but hadn’t done a deep dive in terms of research. I had no idea what to expect when my husband opened the box and set up initial charging.Overall, I’ve been very pleased with the X40’s performance. I now have the freedom to get out of the house; this aspect of its value is priceless to me after a TBI knocked me down physically and emotionally. I was not even seriously considering a wheelchair until I read about Robooter.In terms of specific features, I admit that I didn’t read anything about how to operate the chair, I just “started.” I’m an Apple user so expect intuitive design; the X40 did not disappoint. At the beginning, I wasn’t a smooth operator in terms of navigating corners or in tight spaces – no accidents or injuries – just not as graceful as I’d like. 🙂 It took about 3-4 outings before I learned to work the joystick and speed control with any confidence.The X40 performed very well recently both on the grade of dirt paths along the Delaware River Canal and in the crowds at the Hindu temple in Robbinsville.It’s a very comfortable chair and reasonably easy to get in and out of. (Getting it in and out of the car’s trunk is a little more awkward but not infeasible for either my sister or my husband.) In terms of improvements, I wish it were easier to read the info panel in daylight. For example, it is almost impossible to see how much charge has expended because of the lack of contrast on the screen. But, the chair is very efficient so even fairly lengthy outings barely used any charge – this is a real surprise and relief. I am not worried about being stranded.Last but not least, we’ve been very pleased with the responsiveness of the company – they reached out to us to make sure any concerns or questions were handled and they replied quickly and completely to our inquiries.It’s a big deal to accept the need for a wheelchair; the X40 has made it easy to take this new path.
Christopher W. Hale –
I received my Robooter X40 within one week of my order. It came very well packaged and was in perfect condition after getting it free from being encased within a clam shell of styrofoam. The overall high build quality is evident of pride in craftsmanship in the manufacture of the X40. The directions for operation are very easy to learn in only a few minutes. The expansion function of the chair is very smooth and quiet. The seat cushioning seems very comfortable. I drove around my basement do to the current winter conditions and it has a very small turning radius that I believe would make it just as manuverable indoors as a wheelchair. My main goal was to get something with a small footprint that is relatively lightweight and easy to take from place to place without all the extras needed for a typical mobility scooter/chair. It can easily be put into the back of a sudden or trunk of most cars. I am very excited to be able to once again have more freedom of mobility that the X40 will give me. Now I just need spring weather to come so I can enjoy getting outside once again with the freedom the Robooter will provide.
D Calvin –
I’ve now had this for almost a year. It continues to perform well. This is my back up chair, so when my primary chair is out of service I use this one full-time, all day long, often for a week or two.. otherwise I use it when I am going out with my family and we are going to take one of their cars.I have been a wheelchair user for about 20 years and have tried several different models over that time. I have a big customized power chair that my health insurance provides, but right now it’s broken and when I ordered this, it was going to be three months before I got the replacement. (And it’s still a month off!) But even being without the chair for a few days is very difficult for me. So I do try to keep a backup chair which I pay for myself. The X 40 is my new backup.First impressions:AUTOMATIC FOLDINGThe automatic folding and unfolding is amazing. It’s too heavy for an Uber driver, but it allows my adult sons to put it in an out of a regular car trunk, which is very nice. I wouldn’t feel safe riding in the car sitting in it. (there’s no Tiedown brackets built-in, and I think it’s probably too light anyway.) But I can transfer to a regular seat in our van, and then use the app to drive it up the ramp in a folded position, where we can then strap it down for safe transport. So that’s very cool.A LITTLE SLOW, BUT POWERFULAt about 2.5 mph in regular mode it’s definitely slower than my regular chair, but acceptable. There’s a booster mode which will go up to 3.7 mph, but it’s only intended for places where you need extra power like going up a steep driveway or over gravel, it uses up a lot of battery life in that mode. I do sometimes put it in boost if I’m taking the dog out for a walk and I want the extra speed, but most of the time I use it in regular mode. That speed is fine for the grocery store or around my house, but I do notice it feels slow at target or Costco or other big stores.(The speed shown on the pictures of the controller is over 8 kph, but the current design and the model that I received max out at 6 kph, and that’s only in boost mode. The regular mode maxes out at about 4.5 kph.)The dual suspension system and the tires are great: it’s very comfortable coming up the driveway, for example. Also, it can handle a 10° incline, more than many chairs, which makes it great for the small relatively steep ramps we have around the house.MORE COMFORTABLE FOR SHORTER PEOPLE, AND NOT FULL SUPPORTThey say it would work for someone up to 6’ 1” tall, but I think it’s going to be more comfortable for shorter people. You can tell from the pictures that the seatback is not very high and there’s no headrest.NOISE IS ABOUT THE SAME AS OTHER MODELSWhen I first got it, I thought it was noisier than any other powerchair I’ve had except an inexpensive folding chair. That was true even when it’s empty and moving under app control. But we did the unboxing outdoors and now I think it probably had a twig or a leaf in the tire tread and that was what was making the noise. In any case, it was better by the third day.I did want to mention that customer support was great on this issue. After I told them about it during the original communication to get the second battery, they contacted me twice to encourage me to make a video and send it to them so they could figure out what was going on. Making videos is a lot of work for me, so I never did get around to it. The problem resolved itself before I needed to. But I really appreciated their concern and communication.FANTASTIC BATTERY DESIGNThe battery design is fantastic: the battery is towards the front, and can be very easily lifted out and replaced. Not only is it easier to do, it’s much easier to tell a helper how to do it than most power chairs. It’s also really nice to be able to check the battery level in the app.At the time that I bought it, the Galenus Medical page noted that they were offering a free 20 amp battery sent separately if you contacted them. The one that it comes with is a 10 amp battery which is acceptable to airlines, but obviously has a shorter battery life.The new battery charged up fine. The chair isn’t any faster with it, and I don’t think it’s more powerful, but you definitely get longer battery life which is important for me since I am wheelchair-dependent even just to get around my home. I also liked the fact that I could have one battery in the chair while I was charging the other one with the charger, so I never had to go without the chair.Also, you can take the battery out even when the chair is folded, so if you have the chair in the trunk of the car and you don’t want to take the whole chair out, you could just bring the battery into the house to recharge, which will be useful for some people.FLIPUP ARMRESTS WORK WELLThe flipup armrests work very well on both sides, making it easy to transfer side to side, which I appreciate.The joystick is the large easy grip style, which I prefer anyway.I appreciate the fact that it has a longer seatbelt which fits comfortably over my winter jacket. I haven’t measured the belt exactly, but it extends to at least 50 inches. I have used loaner chairs before with much shorter belts, and it was tricky to get it belted under my jacket.COMES FULLY ASSEMBLEDIt comes fully assembled, which is great. And with enough of a battery charge that you can unbox it outdoors, and then drive it into the house and test it out a bit. It was very well packaged for shipment (two outer cardboard boxes and an inner Styrofoam box to protect it), but also very easy for my helper to unbox. It is heavy at 90 pounds, so a less strong person might need to cut the box sides off to get it out.We did have one moment of confusion. To turn the chair on, you need to hold the power button down for three or four seconds, which we didn’t know. So when he first tried to start it, he just pressed quickly on the button, and then when it didn’t turn on, he assumed that the battery wasn’t charged. But it was, he just needed to hold the button down longer. I actually like this as a safety feature because you’re much less likely to accidentally turn it on, like when you’re transferring out of the chair, but it was confusing at the time.IT FOLDS, BUT PROBABLY NEEDS TWO PEOPLE TO LIFT ITThere are a number of other much lighter folding travel power chairs available in the same price range if you’re looking for something you can take in an Uber or a friend’s car. But those are generally designed only for indoor use and have much shorter battery life. Those are good for a quick trip to the doctor or the grocery store, but those other models are not meant for all day use or much outdoor travel.In contrast, this model has much longer battery life, more power, great tires, and can handle many surfaces. But it will probably require two people to lift it unless you can figure out how to drive it up a ramp into your vehicle. That’s not a problem for me, because our van is already equipped with a ramp to handle my full-size chair.My guess would be that you could use a portable ramp with cars that have a liftgate back like most SUVs and some hatchbacks and use the app to have the X40 drive itself into the car.You might also be able to use a ramp and have it drive itself through the side door of a minivan, but you will probably have to remove a seat to make room for it. And I do recommend strapping it down since at 90 pounds it would be dangerous if it started bouncing around.It will fit in a regular car trunk, and but you will probably need two people to lift it in and out since, again, it’s 90 pounds.ONE TRICKY NAVIGATION ISSUEIt works very well going over crosswise grooves in the sidewalk, like where two concrete slabs fit together. But if the groove is running in the same direction that the chair is moving and you move over the groove even a tiny bit, the tire will pull you towards the groove, and then you will be running straight along the groove. If this happens, I have found that I can’t turn away from the groove while the chair is moving. I have to stop, then turn, then move sideways to the groove, and then turn back in the direction that I want to go. I have not had this issue with any other chairs, so I think it’s because of the “Omnidirectional“ tires. You get used to this kind of navigation pretty quickly, but it does require looking down at the ground once you feel that pull and then deciding what to do about it.It’s very noticeable at our house, because there is a groove of this type on the sidewalk out front.It’s also an issue one place inside the house, in the laundry room. There’s a ridge between two parts of the room where the flooring changes to a waterproof linoleum underneath the washer. I have to do a three point turn there, backing up and swinging around, to come back in the other direction. With my old chair, I could approach that ridge at any angle and not have a problem, so I could be turning and moving at the same time. With the X 40, everything works much better, going either forwards are in reverse, if I am directly crosswise to the ridge. So again, I need to stop the chair, make the turn, and then continue forward or in reverse, rather than doing a kind of slalom turn as I go.It’s not really any more difficult, and I am getting used to it, but it is a different driving pattern than with more conventional tires.RAINY WEATHER CAN BE TRICKYwe have had some really stormy weather in the last few weeks, and I don’t feel quite as safe in this chair as I do in the bigger one. I don’t know whether it’s the Omnidirectional tires or just the fact that it’s lighter weight, but it does sometimes skid sideways a few inches in heavy rain, even just going down our driveway. It’s not bad enough to change my overall impression of the chair, I’m still very happy with it, but it is something to be aware of if you have to go outside in the rain. There seems to be less of this problem when the chair is going more slowly, which makes me suspect it might just be the total weight rather than the tire design. So just another thing to be aware of.MORE UPDATES LATERI have now had the chair for two months and use it every day for multiple hours, so the review above is based on that. I will update this review after I have been using it for longer and I see how it holds up over time, but for now, I am very pleased with this purchase.