Carex Crosstour Rolling Walker Rollator – Rolling Walker with Seat – Folding, Euro Style Rollator, 4 Wheel Walker for Seniors- 300lb Capacity, Walker with Seat for Seniors

3 reviews for Carex Crosstour Rolling Walker Rollator – Rolling Walker with Seat – Folding, Euro Style Rollator, 4 Wheel Walker for Seniors- 300lb Capacity, Walker with Seat for Seniors

1. 

   marge Rowell – 7 months ago

   Rated 5 out of 5

   
   Five stars for the rollator itself, one star for what I received…I purchased this particular rolling walker to give me more ability to move around outside in the presence of severe orthostatic hypotension. I need to be able to sit down immediately when hit by the “woozies”…The unit is ideal for me. It is robust, lightweight (14 lb), and folds easily (simply by lifting by the handle embedded in the seat) and fits nicely in the trunk of my car. There is an automatic latch to hold the frame open while in use. Although there are many plastic parts they seem to be strong and well designed.I like the “European” style rollators over the standard form.Now for the negatives:1) My summary is that this the best rollator with the worst assembly instructions!I am a retired mechanical engineer and consider myself to be very adept at putting things together, but I struggled with this one! All you get is a single sheet with small photos on it. As an example, these photos do not unambiguously indicate how the rear wheels should be slid in to the main frame – you can do it with the wheels on the inside or the outside of the frame – they fit equally well either way. I, of course did it the wrong way, it all looked good – it rolled around beautifully on a flat floor, but as soon as I took it outdoors on a brick pathway it was obvious something was wrong and the tabs holding the rear reflectors were rubbing on the ground! It took about 20 minutes of watching videos and looking at promotional photos to realize that the rear wheels MUST be installed on the outside of the frame. This is not shown anywhere or mentioned in the assembly photos.2) This one is inexcusable: The unit was shipped double-boxed. As soon as I saw the inner box it was immediately obvious that it had been opened previously and crudely retaped. When I opened it, I found torn up bubble wrap, some parts still wrapped others not. The front wheels had been inserted into the rear of the frame! It was a mess.My conclusion was that I had been shipped a returned unit that was resold as a new one. I don’t know where the blame lies, Galenus Medical or Carex. Normally I would have returned it to Galenus Medical as soon as I saw this, but I had an important medical appointment the next morning that involved a long walk an needed the walker to get there… And so I put it together.

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2. 

   aldavisWI – 7 years ago

   Rated 5 out of 5

   
   I love this walker! It folds easily, is very lightweight and more compact compared to my previous walker (which was a Drive Medical heavy duty bariatric 4-wheeled walker with a padded seat and rubber wheels). I wanted something of the same high quality as my other walker that could support heavy weight while being lighter weight to handle, more compact and easily foldable. Seat support is great – sturdy (not ‘padded’ but still comfortable to sit) and like others who have reviewed this product, I like the backrest it has when sitting. So far I have used this walker in airports and found it easy to fold when needed (restaurants, seating areas, checking it at the airline gate). I have went many places with it where I needed to fold it up temporarily (restaurants, shows, events, etc.) and it folds and stands up while folded great – takes up less space than other standard 4-wheeled walkers for bigger people so I can have it standing folded next to the table in restaurants without it being in anyone’s way. It folds flatter like a 3-wheeled walker but offers more stability support than a 3-wheeled walker. It has a weight support capacity of up to 300 lbs. – sturdy yet lightweight. My boyfriend put it together when it came (while I was not home so I didn’t see the whole process) and said it took some time (had to make sure cables were in the right place before putting things fully together and the wheels were on backwards when arrived) but he got it together after about an hour with some ‘trial and error’ (he said to read and follow the directions carefully and pay attention to how the wheels and cables are suppose to go, you will be fine) it is maintenance-free! So happy with this purchase. Highly recommend.

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3. 

   Noah 108 – 6 months ago

   Rated 4 out of 5

   
   Check the installation instructions first!! My rollinator came with front wheels already installed. Looked really weird until I uninstalled them. Reviewing the instructions, I realized the front wheels had been installed where the handles were supposed to be. Once I got all the parts in the right location, this rollinator is very nice. Smooth rolling, easy turning and super light weight. It’s a little wider than I anticipated but it is very comfortable to use for walking and sitting. Bought it for my 90+ mother who gave it a test drive inside the house. She walked with it, sat on it, folded it and lifted it up. We both agree 14lbs is doable – she can can move it in and out of the car. Now she’s ready to go shopping!

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